[JIRA Tips] How to find JIRA Custom Field Id

 Problem: You have a custom field with the name "End date" for example You want to access this field by using Smart Value JSON "{{issue.End date}}" as a document here but It doesn't work. You need to try accessing via field id instead {{issue.customfield_id}} Solution If you have JIRA Administrator…

Continue Reading[JIRA Tips] How to find JIRA Custom Field Id

Understanding JIRA Velocity Chart

Problem You might see multiple/difference burn down and velocity charts for the same Sprint. Cause: The most important thing to note about Jira Velocity Chart: It's board-specific, which means it'll only include issues that match your board's saved filter. It's based on your board's column mapping. An issue is considered…

Continue ReadingUnderstanding JIRA Velocity Chart

Tips: JIRA Burndown Chart is missing ideal line (guideline)

Symptoms Assume that you started the Sprint at 12/Apr/21 6:11 AM and the guideline is missing in the JIRA burndown chart Cause There are several possible causes as Atlassian explained: This is expected behavior if the sprint was started before assigning any tasks to the sprint. Hence the guideline is…

Continue ReadingTips: JIRA Burndown Chart is missing ideal line (guideline)